Refund policy
Refund & Return Policy
We want you to be happy with your purchase. If you're not satisfied, we're here to help.
Returns
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You can request a return within 7 days of receiving your order.
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The product must be unused, in its original packaging, and in the same condition as received.
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Products that are damaged due to misuse or normal wear and tear are not eligible for return.
Damaged or Wrong Item
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos or a short video of the product
We will arrange a replacement or a full refund after verification.
Refunds
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Once your return is approved, your refund will be processed.
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Refunds are issued to your original payment method within 5–7 business days (timing may vary depending on your bank or payment provider).
Non-Returnable Items
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Used products
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Items without original packaging
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Products damaged due to improper use
Order Cancellation
Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.
Contact Us
If you have any questions about your order, please contact our customer support team with your order number, and we'll be happy to assist you.